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Demo · Supplier Quality & Material Non-Conformance Workflow
Resolve defective supplier material before it stops production, with every decision and its evidence on the record.
Recognize this? One failed lot lives in six places.
Wednesday, Oct 14: Carlos Mendes runs supplier quality at an industrial equipment plant. Incoming inspection just rejected a lot of machined brackets.
Where the failed bracket lot lives this morning
- Quality notificationQN-3381: 500 brackets, flatness 0.05 mm against 0.02 mm
- Supplier emailBrennan's shipping notice. No inspection report attached.
- ERPPO 4620 received in full on Oct 13
- DrawingBracket rev C: flatness 0.02 mm
- Production scheduleJob J-2214 starts Oct 19 and needs 120 brackets
- Open POsPO 4633: 300 more brackets from Brennan due Oct 16
What it takes Carlos to get the right people talking
- 0:00Open the quality notification
- 0:06Find the PO and the supplier's shipment
- 0:12Pull drawing rev C to confirm which spec was violated
- 0:20Check whether other Brennan shipments are affected
- 0:28Ask planning which production orders need the brackets
- 0:28–1:30Wait for planning and engineering
- 1:30Ask procurement to contact Brennan about a replacement
90 minutes, and nobody has decided on a deviation, a reschedule or a replacement yet.
And it gets harder. Another Brennan shipment of the same bracket arrives Oct 16, and J-2214 starts in five days.
Supplier Quality & Material Non-Conformance Workflow
Resolve defective supplier material before it stops production, with every decision and its evidence on the record.
What it connects
- Quality notification and inspection results
- Supplier shipment, certificate and email
- ERP purchase order
- Engineering specification and drawing revision
- Production orders that need the material
What closes an issue
- Disposition approved by engineering
- Reworked brackets pass inspection
- Replacement lot received and passes
- Supplier corrective action on file
Why not a quality management system?
A QMS records the non-conformance, while LevelOneAI connects it to the PO, the drawing and the production it affects, and coordinates every team until it's resolved.
Open any item
Every item carries its evidence, from the first signal to the close.
What changed, why it matters, what's known and from where, what's still uncertain, what happens next and who approved it, and what closed it.
PO 4512 · Machined housings · Ridgeway Machining
Closed · verifiedWhat changed
- Delivery dateOct 12 → Oct 26Ridgeway email, Oct 5
Why it matters
- Assembly run A-88Needs the housings Oct 20Production schedule
- Brightline · ships Oct 28$138,000Committed orders
- Keller · ships Nov 2$76,000Committed orders
What we know
- New date Oct 26, tooling issue on line 2ConfirmedSupplier email · Oct 5, 7:48 AM
- ERP still shows Oct 12ConflictsOpen-PO export · loaded Oct 4
- Ridgeway slipped twice this year, ~11 days eachPatternItem history
What's still uncertain
- Whether Ridgeway can split the shipmentAsked Oct 5No reply yet
What happens next
- Ask Ridgeway to split: 60 housings by Oct 19, the rest Oct 26Owner: Maya OrtizApproved Oct 5, 9:12 AM
What closed it
- Split confirmed in writingRidgeway email · Oct 7✓
- 60 housings received for run A-88Receipt in PO export · Oct 19✓
Illustrative mockup · sample company and data